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Health & Safety and Manual Handling (Foundation)

Covers The Health & Safety at Work Act 1974, Manual Handling Operations Regulations 1992 + The Management of Health & Safety Regulations 1999. Detailed Explainations on The Highway Code, Accident Reporting, Insurance. Information on Road Risk Issues: Fatigue, Mobile Phones. Awareness of Alcohol and Drug Abuse.
Discount is available for 2 or more delegates.

29 December 2010

21 February 2011

05 March 2011

11 April 2011

An Understanding of Passenger Transport Operations, Passenger Rights & Safety

Development of Customer Awareness: Working with Children, Disabled, Elderly & Attendends. Behaviour Management Issues & Resolutions. CRB Checks Explained.

Monthly

Taking Care of the Driver - Risk Assessment, Manual Handling

The use of PPE - prevention of physical risks to the driver. Explainations of how healthy eating + exercise can improve health. Discussions regarding substance abuse, fatigue and stress management.

Monthly

First Aid & Dealing with Emergencies

Health & Safety in the Workplace. Introduction to giving Emergency First Aid. What to do in an Emergency. Introduction to First Aid.

Monthly

Health & Safety and Basic First Aid

How to administer Basic First Aid. Health & Safety at Work. What to do if things go wrong. Accident prevention.

Upon request

Out in 3

Theoretical and Practical Demonstration of Safe, Efficient evacuation of a vehicle. Threats: mechanical, fire, emergency.

Upon request

Health & Safety

Overview of safety issues. Emergency evacuation procedures - practical demonstration. What to do in an emergency. Practical Demonstration of wheelchair lifts & clamps. Basic First Aid. Alcohol & Drugs awareness.

Weekly

Health & Safety in Road Transport

Explaination including benefits of Risk Assessments, Manual Handling, Loading Procedures. Completing Defect Reports. The importance of healthy eating, mental well being. Stress Fatigue Management.

Monthly

15 September 2010

27 October 2010

10 November 2010

01 December 2010

Theory of Professional Bus & Coach Driving

Safe loading and comfort of passengers. Safe loading of luggage. Lifting procedures / Manual Handling. Regulations controlling carriage of passengers and luggage. Drivers Role. Economic / Environment.

Monthly

16 September 2010

28 October 2010

11 November 2010

02 December 2010

Preventing Physical Risks

Introduction to Health & Safety in the Industry. Introduction to Manual Handling including practical demonstration. Stress awareness and interaction with others. Overhead hazards: The use of banksmen. Reporting collision accidents. Fire Awareness and use of extinguishers.

Monthly

Actions in an Emergency / Drivers Response Training

Introduction to First Aid and First Aid Equipment. Actions in an emergency including practical casualty resuscitation skills and summoning assistance. Recognising and Treating Shock. The Effects of drugs and lifestyle. Recognising and treatment of: Electric Shock, Carbon Monoxide Poisoning & Choking.

Monthly

Regulations for Goods, Ability to Drive, Safe Loading

Safe Loading Techniques. Physical and Mental abilities to Drive. Drivers responsibilities explained regarding Regulations.

Monthly

Manual Handling & Customer Care

Safe lifting techniques. Explanation/Discussions about Customer Care covering Dealing with Disabled, Special Needs, Children and Difficult Passengers. What each Customer expects. Various ways to handle conflict and conflict resolution.

Monthly

First Aid for Drivers

Using presentations and practical elements, this course covers; Principals of first aid, actions in an emergency, treatment priorities, asphyxia, CPR, wounds, burns, poisons, anaphylaxis and first aid box contents etc.

Monthly

22 September 2010

27 October 2010

17 November 2010

17 December 2010

Health & Safety for Drivers

Risk assessments and hazards. Slips, Trips and Falls. Working at Heights. Manual Handling. Driver fatigue, diet and fitness. Safety scenarios.

Monthly

24 September 2010

29 October 2010

23 December 2010

First Aid

Covers Administering Basic First Aid including; ABC, Bleeding, Breaks/Fractures, Burns, CPR, Cold Compress / Dressings, General Examinations, Eye Injuries, Fainting, Heart Attacks, Recovery Position, Seizures, Unconsciousness. Also covers Reporting an Accident/Injury and First Aid Kit Contents.

Monthly

Road Accidents - Causes, Legislation + Procedure, Investigation + Prevention

Through group discussion, exercises and role play, this course covers; How accidents can be prevented. Accident reconstruction. How to act in an accident. Legal implications.

Monthly

Essential Health & Safety in Transport - What every Driver should know

Using Media presentations, discussion, case studies and group exercises, this course covers; The effects of stress. Accident reporting. Emergency procedures. Risks of the road. H+S Hazards and risks associated with activities, vehicle and workplace.

Monthly

Out in 3 - Emergency Vehicle Evacuation

DVD Presentation followed by powerpoint presentation showing the safe emergency evacuation of passenger carrying vehicles. Group exercise discussing how fire starts, spreads, extinguishers and combustable materials. Practical demonstration of the evacuation process using a demonstration vehicle. Course review quiz.

Upon request

Out in 3 - Emergency Vehicle Evacuation

DVD Presentation followed by powerpoint presentation showing the safe emergency evacuation of passenger carrying vehicles. Group exercise discussing how fire starts, spreads, extinguishers and combustable materials. Practical demonstration of the evacuation process using a demonstration vehicle. Course review quiz.

Upon request

24 September 2010

01 October 2010

Fit to Drive? - Alcohol, Drugs and Driver Welfare

Providing drivers with guidance on their fitness to drive, licence conditions, medical restrictions and the affect of alcohol, drugs and other substances. The role that diet and exercise play in driver welfare.

Upon request

Dangerous Goods Awareness

The Regulatory framework. Documentation. Safety requirements when loading. UN Class system. Packaging. Loading, stowage and unloading. Segregation, checks and security. PPE. Emergency actions.

Monthly

Driver Vocational Knowledge - Goods Vehicle

Vehicle checks and defect reporting.Vehicle loading. Manual handling. Technical aspects of vehicle operation. Fuel efficient driving. Risk assessments. Workplace transport safety.
Price is daily rate of £595 + VAT + £18.75 per person
(Please add £18.75 per person to price showing below)

Upon request

Driver Vocational Knowledge - Passenger Vehicles

Vehicle checks and defect reporting.Passenger comfort and safety. Vehicle loading. Manual handling. Technical aspects of vehicle operation. Fuel efficient driving. Risk assessments. Workplace transport safety.
Price is daily rate of £595 + VAT + £18.75 per person
(Please add £18.75 per person to price showing below)

Upon request

Driver Essential Knowledge - Modular Course

Customers may choose 2 of the following 6 3.5 hour modules to make up a 7 hour course.
Fuel Efficient Driving - The module covers the main ways a driver can save fuel for his organization at all stages of the transport operation.
Emergency First Aid at Work for Drivers - Introduces drivers to the basics of first aid in the context of professional driving. It includes some practical work.
Customer Services - This module covers the basics of customer service that relates to all drivers, including communication, how to deal with difficult customers, and developing the "win, win" situation.
Health and Safety - Covers the main things that drivers need to know about health and safety, including introduction to risk assessment, slips, trips and falls, working at height and manual handling.
Drivers Hours - This module outlines the main points of the Drivers' Hours and Working Time legislation and is a must for all professional drivers.
Digital Tachographs - All the main points of digital tachograph use are covered in this module. Includes use of digital tachograph simulator for exercises.
Price is daily rate of £595 + VAT + £18.75 per person
(Please add £18.75 per person to price showing below)

Upon request

Customer Care

CPC introduction. Secure loads, risk assessment, manual handling, safe working practices. Dealing with challenging behaviour. Identifying road rage and dealing with it. Transportation of hazardous chemicals. Legislation and compliance. Drawbars + coupling techniques. Company Image and Customer Care

Monthly

Manual Mechanical Handling / Manual Handling Risk Assessment / Human Factors / Manual Handling Injuries / Slips Trips & Falls.

Manual mechanical handling & injuries. Manual handling risk assessment. Human factors. Slips, trips & falls.

Upon request

Driving & Vehicle Responsibilities

Risk awareness, Incidents & Emergencies - Procedures to be followed for - vehicle breakdown, RTA's, vehicle fire, ill or distressed passengers, unruly passengers, suspect packages. Safe driving of Buses & Coaches - Criteria for effective driving practice & skills, Customer expectations & benefits.

Monthly

Conduct & Best Practice

Customer Service - Benefits of good customer service, communication & positive working relationships. Dealing with difficult customer situations. Disability Awareness - Legislation, Disability impairments, Disabilities & the barriers they present. Fit for the road - Healthy eating, work / rest cycles, personal fitness. Fit for the road - Alcohol & Drugs - Law relating to both, effects, consequences and penalties.

Monthly

Health & Safety, Road Risk, First Aid

Health & Safety, Road Risk, Hazard Perception / Highway Code, First Aid - Role of first aid, assessing situations, summoning help, conscious & unconscious casualties. First Aid - CPR - Adult, child, infant, secondary survey of casualty. Manual Handling - Risk assessment procedures, Identifying the need for assistance or equipment, posture, safe lifting and moving techniques.

Monthly

Out in 3

Emergency Vehicle Evacuation

Monthly

Driver CPC Modular Course

"Customers may choose 2 of the following 6 3.5hour modules;
Daily + Weekly Drivers Hours Regulations - Basic drivers hours, EU Regs and domestic hours. Working time directive. Tachograph record keeping and obligations.
Digital Operation & Procedures - Siemens / Stoneridge or Actia - Log in + out, manual entries, mode switch operation and menu structure.
Vehicle & Driver Roadworthiness - Driver daily vehicle checks, benefits of planned vehicle maintenance schedules, Drivers responsibility + Graduated fixed penalties.
Safe Driving Theory - Fit for the Road - Safe & economic driving, Customer expectations - benefits of good driving practice. Causes and consequenses of road accidents. Drink drive awareness, drug drive awareness. rest, exercise and healthy eating.
O' Licence-Safe Loading-Hijack Risk - Types of operator licencing, application procedure and criteria for issue of licences, offences and penalties. Safe loading - DfT requirements, arrangements of loads, weight distribution, types of loads, load securing equipment, overloading. Hijack Awareness - Definition of hijack, why, when and where you may be targeted. Importance of confidentiality - what to do in the event of a hijack.
Weights & Dimensions - Traffic Regulations - Operators responsibilities, maximum dimensions, special types operations, overloading and overweight vehicles. Highway code, restricted roads, speed limits, parking and loading restrictions."

Upon request

First Aid for Drivers PCV & LGV

First Aid regulations in the workplace. Responsibilities of a first aider. Actions in an emergency. Primary assessment. Secondary assessment. Breathing and circulation. Principles of resuscitation. Wounds and bleeding. Disorders of consciousness. Incident management.
Price shown is based on the maximum of 12, if there are more or less than 12 delegates, please contact us for a quote.

Upon request

Company Image & Customer Awareness

What is company image. Basic customer service. Benefits to company and how it can benefit the driver

Upon request

Theory of Professional LGV/HGV Driving

Safe loading, lifting procedure and manual handling.Regulations controlling the carriage of goods. Economic environment.

Upon request