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An Understanding of Drivers Hours & Records within the Transport & Logistics Industry

Detailed Explainations of: Drivers Hours Regulations, Road Transport Working Time Directive, EU Drivers Hours Regulations, Domestic Driving Hours Regulations, Analogue & Digital Tachograph Record Keeping and the Legal Consequences of Non-Compliance

Monthly

Drivers Hours & Tachograph Regulations

Analogue and Digital Tachographs - Instruction on use and Explaination of Rules and Regulations. Information on protocols for the Immigration & Asylum Act when operating across borders. Explaination of The PCV Conduct Regulations to Passengers. Duties of the Drivers Explained.
Discount is available for 2 or more delegates.

30 December 2010

22 February 2011

12 March 2011

12 April 2011

Vehicles & Drivers

This course focuses on extensions of already existing Customer Skills: Procedures, handling complaints/issues, children, groups. Information on Tachographs (Analogue + Digital). Vehicle checks + defect reporting.

Upon request

Application of Regulation

Understandng Drivers Hours & The Working Time Directive. Practical Demonstrations of Analogue & Digital Tachographs. Raise Awareness and dispel myths of the CPC. Raise awareness of passenger rights & safety. Practical advice on legal issues on Drivers Rights & Safety.

Weekly

Duty of Care

Key Skills of Money Handling. Awareness of compliance of Medical Disclosure including 'What If' scenarios. General review of Road Signs. Raise Awareness of Disability Discrimination. First Aid including appointed person certification.

Weekly

Drivers Hours, Tachographs & WTD

Detailed explainations of Drivers Hours, Analogue & Ditital Tachograph regulations & Working Time Directive. Practical demonstration of how to complete a analogue tachograph chart.

Monthly

14 September 2010

26 October 2010

09 November 2010

30 November 2010

Law for the Driver

Driver CPC - Explaination on why the legislation was put in place, enforcement etc. Driving Licences. Structure and enforcements of the O licence. Driving offenses. Routing and planning including problems.

Monthly

13 September 2010

25 October 2010

08 November 2010

29 November 2010

Preventing Physical Risks

Introduction to Health & Safety in the Industry. Introduction to Manual Handling including practical demonstration. Stress awareness and interaction with others. Overhead hazards: The use of banksmen. Reporting collision accidents. Fire Awareness and use of extinguishers.

Monthly

Tachographs & Drivers Hours Law

Drivers Legal Respnsibilities including Drivers Hours. Explainations of Analogue (Includint hand written entries) & Digital (Including domestic rules) Tachographs. Trace Identification. Understanding UTC Time. Exemptions. Understanding Pictograms. Practical use of digital tachograph training units.

Monthly

Legal Stuff for Vocational Drivers - 50 Things You Should Know

PCV operators legal obligations. Company start up exercise. Group discussions and exercises to capture all legal obligations. Team Competitions and positive campaigns. Reinforcement of European / UK law. Drivers encouraged to take responsibility for own actions.

11 December 2010

Drivers Hours & Digital Tachographs

Digital Tachograph - Siemens Introduction / Use of. Legalities of Drivers Hours. Simulation Journeys and Print Outs. Drivers Hours Law and the implications of non compliance. Examples of illegal recording and remedies.

26 August 2010

Understanding Current Legislation & Operating Requirements

Drivers Hours - EU + Domestic. Working Time Directive. Analogue + Digital Tachographs. Driver Defect Checking.

Monthly

Regulations for Goods, Ability to Drive, Safe Loading

Safe Loading Techniques. Physical and Mental abilities to Drive. Drivers responsibilities explained regarding Regulations.

Monthly

Digital Tachograph & Drivers Hours

Presentations covering Analogue and Digital Tachographs, including Drivers Hour Regulations, EU, Domestic and Working Time Directive. Explainations of penalties for non compliance. Vehicle Checks, reporting defects, VOSA fixed penalties.

Monthly

Eco-Drive

Video Presentation of Daily Vehicle checks, driver responsibilities and implications. Identifying Driving Risk Categories leading to better stress management and reduction in road rage. Media presentation of Principles and Theory of Eco-Driving including identifying and reducing stress, weather conditions + traffic delays, route planning, reaction to hazard times, highway code and traffic signs.

Monthly

Upon request

Drivers Hours & Digital Tachographs

Presentations covering drivers hours, working time directive, record keeping, tachograph responsibilities, smart cards, tachograph management, operational characteristics. There are also tachograph simulator exercises.

Monthly

20 September 2010

25 October 2010

20 December 2010

Accidents; Their Prevention and Legal Consequences

Course delivered by lawyers experienced in the transport industry. Presentations, Group Work and Role Play exercises covering all aspects of an accident. How to avoid an accident. What to do if an accident occurs and how to protect your position. Dealing with the Police, VOSA, Highways Agency etc. Legal consequences of accidents. Interviews with the Police. Prosecutions, courts and the Traffic Commissioner/Public Inquiries.

Upon request

Law and the Driver

Course delivered by Lawyers experienced in the transport industry. Presentations, Group Work and interactive questions covering; Driver Licencing - Categories, offences and penalties, fixed penalties and how long points last. Operator Licencing - For drivers and operators, duties of operators, How drivers actions can impact on the operator, Powers of the Traffic Commissioner and Public Inquiries. Offences and Penalties - Driving without due care and attention, Dangerous driving, Alcohol and Drug offences, Vehicle offences, Drivers hours and tachograph offences.
Various Dates Available

Upon request

Customer Care + The School Run

Demonstration of an ability to adopt behaviour to enhance the image of the company. Working Relationships with customers and colleagues. Customers expectations. Effective Communication. A guide to managing conflict. Practical solutions through notes, handouts and a questionnaire to overcome barriers and 'Maintaining the relationship'. Legislation relevant to The School Run. Drivers and others responsibilities for the school run. Conduct regulations. Risk assessments. Dealing with emergency situations. Driver distractions. Dealing with difficult behaviour.

Upon request

Road Accidents - Causes, Legislation + Procedure, Investigation + Prevention

Through group discussion, exercises and role play, this course covers; How accidents can be prevented. Accident reconstruction. How to act in an accident. Legal implications.

Monthly

Safe and Legal - The Easy Way

Group discussion of working time directive and drivers hours, exploration of rules and practice. Interactive charts to assist analogue and digital tachograph exploration of types, mode switches, download rules and smart cards. Group work of daily and weekly checks, graduated fixed penalties and vehicle immobilisation. Q+A regarding Documentation, border crossings, operator licencing etc.

Upon request

Safe and Legal - The Easy Way

Group discussion of working time directive and drivers hours, exploration of rules and practice. Interactive charts to assist analogue and digital tachograph exploration of types, mode switches, download rules and smart cards. Group work of daily and weekly checks, graduated fixed penalties and vehicle immobilisation. Q+A regarding Documentation, border crossings, operator licencing etc.

Upon request

Fit to Drive? - Alcohol, Drugs and Driver Welfare

Providing drivers with guidance on their fitness to drive, licence conditions, medical restrictions and the affect of alcohol, drugs and other substances. The role that diet and exercise play in driver welfare.

Upon request

Fit to Drive? - Alcohol, Drugs and Driver Welfare

Providing drivers with guidance on their fitness to drive, licence conditions, medical restrictions and the affect of alcohol, drugs and other substances. The role that diet and exercise play in driver welfare.

Upon request

Driver Essential Knowledge - Modular Course

Customers may choose 2 of the following 6 3.5 hour modules to make up a 7 hour course.
Fuel Efficient Driving - The module covers the main ways a driver can save fuel for his organization at all stages of the transport operation.
Emergency First Aid at Work for Drivers - Introduces drivers to the basics of first aid in the context of professional driving. It includes some practical work.
Customer Services - This module covers the basics of customer service that relates to all drivers, including communication, how to deal with difficult customers, and developing the "win, win" situation.
Health and Safety - Covers the main things that drivers need to know about health and safety, including introduction to risk assessment, slips, trips and falls, working at height and manual handling.
Drivers Hours - This module outlines the main points of the Drivers' Hours and Working Time legislation and is a must for all professional drivers.
Digital Tachographs - All the main points of digital tachograph use are covered in this module. Includes use of digital tachograph simulator for exercises.
Price is daily rate of £595 + VAT + £18.75 per person
(Please add £18.75 per person to price showing below)

Upon request

Customer Care

CPC introduction. Secure loads, risk assessment, manual handling, safe working practices. Dealing with challenging behaviour. Identifying road rage and dealing with it. Transportation of hazardous chemicals. Legislation and compliance. Drawbars + coupling techniques. Company Image and Customer Care

Monthly

Transport Law & Driver Safety

Transport Law. Driver Safety

Upon request

Disability Awareness / Customer Relations / Driver Safety

Disability awareness. Customer relations. Driver safety.

Upon request

Maintaining Roadworthiness / Driver Vehicle Safety / Driver Security / Traffic Management

Maintaining Roadworthiness. Driver Vehicle Safety. Driver Security. Traffic Management

Upon request

Driving & Vehicle Responsibilities

Risk awareness, Incidents & Emergencies - Procedures to be followed for - vehicle breakdown, RTA's, vehicle fire, ill or distressed passengers, unruly passengers, suspect packages. Safe driving of Buses & Coaches - Criteria for effective driving practice & skills, Customer expectations & benefits.

Monthly

Regulations

PCV Regulations - Driver / Company obligations & responsibilities, Legislation, vehicle maintenance / checks, Working Time Directive, Drivers Hours - Tachograph Regulations

Monthly

Conduct & Best Practice

Customer Service - Benefits of good customer service, communication & positive working relationships. Dealing with difficult customer situations. Disability Awareness - Legislation, Disability impairments, Disabilities & the barriers they present. Fit for the road - Healthy eating, work / rest cycles, personal fitness. Fit for the road - Alcohol & Drugs - Law relating to both, effects, consequences and penalties.

Monthly

Health & Safety, Road Risk, First Aid

Health & Safety, Road Risk, Hazard Perception / Highway Code, First Aid - Role of first aid, assessing situations, summoning help, conscious & unconscious casualties. First Aid - CPR - Adult, child, infant, secondary survey of casualty. Manual Handling - Risk assessment procedures, Identifying the need for assistance or equipment, posture, safe lifting and moving techniques.

Monthly

Out in 3

Emergency Vehicle Evacuation

Monthly

Driver CPC Modular Course

"Customers may choose 2 of the following 6 3.5hour modules;
Daily + Weekly Drivers Hours Regulations - Basic drivers hours, EU Regs and domestic hours. Working time directive. Tachograph record keeping and obligations.
Digital Operation & Procedures - Siemens / Stoneridge or Actia - Log in + out, manual entries, mode switch operation and menu structure.
Vehicle & Driver Roadworthiness - Driver daily vehicle checks, benefits of planned vehicle maintenance schedules, Drivers responsibility + Graduated fixed penalties.
Safe Driving Theory - Fit for the Road - Safe & economic driving, Customer expectations - benefits of good driving practice. Causes and consequenses of road accidents. Drink drive awareness, drug drive awareness. rest, exercise and healthy eating.
O' Licence-Safe Loading-Hijack Risk - Types of operator licencing, application procedure and criteria for issue of licences, offences and penalties. Safe loading - DfT requirements, arrangements of loads, weight distribution, types of loads, load securing equipment, overloading. Hijack Awareness - Definition of hijack, why, when and where you may be targeted. Importance of confidentiality - what to do in the event of a hijack.
Weights & Dimensions - Traffic Regulations - Operators responsibilities, maximum dimensions, special types operations, overloading and overweight vehicles. Highway code, restricted roads, speed limits, parking and loading restrictions."

Upon request

Application of Regulations PCV & LGV

Conditions of holding a vocational licence. Driver CPC + Periodic Training. Qualification card and conditions. Drink - Drugs + Driving. 'O' Licences and their conditions. Driver responsibilities - Walk around checks. Defect reporting. Drivers Hours. Tachograph recorders and correct operation. Working time directive. Enforcement agencies.
Price shown is based on the maximum of 12, if there are more or less than 12 delegates, please contact us for a quote.

Upon request