Modular - Customer Service Basics
Service Skills
The essence of good customer service. Communication. Customer perceptions. Common customer problem areas and potential solutions.
Price is for a 7 hour Module.
- Course Duration
- 3.5 hours
- Course Cost
- £110.25
- Course Reference
- CRS2589/26
- Accreditation Number
- 26
- Benefits
- The ability to confidently deliver good quality customer service. More comfortable when dealing with a difficult situation.
- How to Book
Monthly
- Location
- Lancashire
- No of Delegates
- min 1 / max 20
All costs shown are inclusive of VAT/Exam Fee/DSA Fee (if applicable). Discount may be available for multiple or group bookings. Please call for further details on 0845 217 8121
