Modular - Customer Service
Service Skills
How to adopt behaviour to enhance the image of the company. Working relationships. Customers expectations. Effective communication. A guide to managing conflict. Practical solutions to overcome barriers and ‘Maintaining the relationship’.
Price is for a 7 hour module. Competitive group rates for up to 20 drivers also available, please ring for quote.
- Course Duration
- 3.5 hours
- Course Cost
- £150.00
- Course Reference
- CRS3924/612
- Accreditation Number
- 612
- Benefits
- Enhances staff contribution to commercial success of business by improving customer interface.
- How to Book
Monthly
- Location
- London - NW
- No of Delegates
- min 1 / max 20
All costs shown are inclusive of VAT/Exam Fee/DSA Fee (if applicable). Discount may be available for multiple or group bookings. Please call for further details on 0845 217 8121
