Modular - Customer Care
Service Skills
Approaching customers + colleagues. Dealing with their problems and issues. Requesting help or assistance. Road rage. Pointing customers in the right direction for help and advice. You are that company’s representative. Dress code. Professional attitude to customers, colleagues and other road users.
Price based on 12 for day rate of £400 + VAT + Upload Fee. Price is subject to location.
- Course Duration
- 3.5 hours
- Course Cost
- £585.00 day
- Course Reference
- CRS3986/344
- Accreditation Number
- 344
- Benefits
- Increased understanding of communication techniques with customers and colleagues. Heightened awareness of company image.
- How to Book
Upon request
- Location
- Scotland
- No of Delegates
- min 1 / max 12
Upon request
- Location
- N. Ireland
- No of Delegates
- min 1 / max 12
All costs shown are inclusive of VAT/Exam Fee/DSA Fee (if applicable). Discount may be available for multiple or group bookings. Please call for further details on 0845 217 8121
