Improving Customer Relations through Communication Skills
Service Skills
Helps develop effective communication skills. Improving Communication with managers, passengers, drivers. Carrying out Daily Vehicle Checks. Improving Written Communications, paperwork, forms, written statements. Time Management. Teamwork.
- Course Duration
- 7 hours
- Course Cost
- Call to Discuss
- Course Reference
- CRS0113/124
- Accreditation Number
- 0
- Benefits
- Improves general Communication Skills, both Verbal and Written. Improves Service Levels through more effective communication with passengers. Less Vehicle Downtime through more effective time management and vehicle checks. Less Accidents from Vehicle Chec
- How to Book
Monthly
- Location
- London - E
- No of Delegates
- min 1 / max 15
All costs shown are inclusive of VAT/Exam Fee/DSA Fee (if applicable). Discount may be available for multiple or group bookings. Please call for further details on 0845 217 8121
