Customer Service for Bus and Coach Drivers
Service Skills
What is customer service. First impressions. Driver qualities. The driver benefits from good customer service. Disability. Diversity. Communications.
- Course Duration
- 7 hours
- Course Cost
- £108.34 course
- Course Reference
- CRS321/26
- Accreditation Number
- 26
- Benefits
- Better understanding of customers expectations and how to exceed them. More confidence when dealing with disabled and special needs customers. Improved communication skills.
- How to Book
Monthly
- Location
- Lancashire
- No of Delegates
- min 1 / max 20
27 July 2010
- Location
- Lancashire
- Start Time
- 08:30
- No of Delegates
- min 1 / max 20
17 August 2010
- Location
- Lancashire
- Start Time
- 08:30
- No of Delegates
- min 1 / max 20
23 September 2010
- Location
- Lancashire
- Start Time
- 08:30
- No of Delegates
- min 1 / max 20
28 October 2010
- Location
- Lancashire
- Start Time
- 08:30
- No of Delegates
- min 1 / max 20
22 December 2010
- Location
- Lancashire
- Start Time
- 08:30
- No of Delegates
- min 1 / max 20
All costs shown are inclusive of VAT/Exam Fee/DSA Fee (if applicable). Discount may be available for multiple or group bookings. Please call for further details on 0845 217 8121
