Customer First
Service Skills
First Impressions. Creating the right impressions. Communication skills. Representing your organisation. The value of repeat business. Respecting client confidentiality. Problem solving. Handling complaints. Creating positive feedback. Parting as a friend.
Price shown is based on the maximum of 12, if there are more or less than 12 delegates, please contact us for a quote.
- Course Duration
- 7 hours
- Course Cost
- £837.00 day
- Course Reference
- CRS3337/623
- Accreditation Number
- 623
- Benefits
- Better staff understanding of regulations. Better knowledge of the law and consequences. Enhanced company reputation. Reduction of infringements. Reduced risk of fines. Enhanced relationship with VOSA.
- How to Book
Upon request
- Location
- Lancashire
- No of Delegates
- min 5 / max 12
All costs shown are inclusive of VAT/Exam Fee/DSA Fee (if applicable). Discount may be available for multiple or group bookings. Please call for further details on 0845 217 8121
