Customer Care
Service Skills
Information on Customer Awareness: different demographics, Customer Treatment: What different customers expect to ensure safe and happy travel. Discussion and Role Play to flag up any issues.
- Course Duration
- 7 hours
- Course Cost
- £104.38 course
- Course Reference
- CRS0168/140
- Accreditation Number
- 140
- Benefits
- Improved Customer Service, Repeat Business, More Satisfied Customers, Greater confidence in dealing with all different kinds of people. Less complaints/unhappy customers.
- How to Book
Upon request
- Location
- Leicestershire
- No of Delegates
- min 5 / max 10
All costs shown are inclusive of VAT/Exam Fee/DSA Fee (if applicable). Discount may be available for multiple or group bookings. Please call for further details on 0845 217 8121
