An Understanding of Passenger Transport Operations, Passenger Rights & Safety
Health & Safety and Service Skills
Development of Customer Awareness: Working with Children, Disabled, Elderly & Attendends. Behaviour Management Issues & Resolutions. CRB Checks Explained.
- Course Duration
- 7 hours
- Course Cost
- Call to Discuss
- Course Reference
- CRS0112/124
- Accreditation Number
- 124
- Benefits
- More satisfied Customers: Repeat Business. Improved Customer Service. Greater Confidence in dealing with Behaviour Issues. Better Understanding of CRB Checks.
- How to Book
Monthly
- Location
- London - E
- No of Delegates
- min 1 / max 15
All costs shown are inclusive of VAT/Exam Fee/DSA Fee (if applicable). Discount may be available for multiple or group bookings. Please call for further details on 0845 217 8121
